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CANCELLATION POLICY

Tour Cancellation Policy:

We require 24 hour advance notice for tour cancellations or for a change in the number of guests. We reserve the right to cancel the tour based on weather conditions.

Bicycle Rental Cancellation Policy:

24 hour cancellation policy!

Any changes or cancellations to your reservation must be made 24 hours PRIOR to the time you are due to receive the bikes or you will be charged a fee of 25% of total rental cost. No refund for early returns. Thorns are prevalent, there are no refunds for flat tires. Saddle bag repair kits available for all bikes upon request.

To extend rental please call to make sure the bikes are still available for an extension.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Evan Trubee

Palm Desert Location

74200 Highway 111, Palm Desert, CA 92260
Phone: 760.779.1837 Ext 2

Palm Springs Location

1590 South Palm Canyon Drive, Palm Springs, CA 92264
Phone: 760.548.0500 Ext 1

MOUNTAIN BIKE TOUR REQUEST FORM

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WHAT YOU NEED TO KNOW:

If all of this sounds good to you, please fill out our form to give us more information and we’ll get back to you as soon as possible!
Preferred Time*
:
2. Preferred type of bike(s)*
4. Pedal Preference*
5. Select below preference*